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ALERT: Dubai Refreshments does not have any other website other than this URL. DRC does not have any affiliation with any recruitment agency in India at the moment acting on its behalf, and as such, we are not liable for any activity carried through any other website other than www.pepsidrc.com.

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To apply for any of the positions below, please send an email to recruitment@pepsidrc.ae
We will contact you if your qualifications match the requirements of the vacancy"


CURRENT VACANCIES:

 


Territory Coordinator

 

Job Summary

Support key work by compensating for execution failures in daily operations and facilitating unplanned work.
Provide relief coverage across the territory.

 

Principal Responsibilities:

 

Handling Daily Operations

-          Print LPO’s and ensure the availability of the products through the Product Availability Department.

-          Ensure coverage of all routes; running emergency routes when necessary.

-          Supervise 100% SKU load for each CR.

-          Manage commission templates and attendance reports and submit to HR on a monthly basis.

-          Hire, train, and motivate temporary helpers.

-          Coordinate vacation and sick leaves for all customer representatives within the territory.

-          Follow up on pending payments.

-          Supervise department vehicle checks by CR’s and helpers.

-          Monitor routes daily through Locate Plaza.

 

Providing Territory Support

-          Maintaining excellent customer relations and customer service.

-          Supervise CR market execution.

-          Provide routing and file maintenance support, including FOC slips and credit note copies.

-          Check daily sales report to monitor the monthly sales performance.

-          Keep a daily out of stock report.

-          Ensure selling tools and point of purchase material is available with all CR’s.

-          Coordinate completion of identified resets, special events and equipment delivery as and when it is needed.

-          Execute Marketing Support Funds provided by the K.A.E, such as credit notes and FOC slips, with finance department.

-          Keep track of fridge allocation and ensure proper usage by customer.

 

Tracking Measures and Conducting Problem Solving

-          Resolving cases as sent by the call center.

-          Identify recurring problems for continuous process improvement.

-          Attend to customer needs and complaints in a proactive manner.

-          Report complaints on a case to case basis to KAE.

-          Actively participate in problem solving process.

-       Take initiative to solve issues in alignment with KAE.

-          Ensure the collection of all Key Performance Indicators (KPIs) as per the company’s direction.

 

Knowledge, Skills and Experience:

-          University diploma.

-          Minimum of 2 years experience managing front-line employees.

-          Flexibility.

-          High integrity.

-          Excellent verbal and written expression in English.

-          Territory management.

-          Sales and customer service.

-          Coordination, follow-up, planning and organizing, service orientation, supervising, delegation and monitoring progress.

-          Persuasion.


IT Engineer Technical Support (Male)

 

Responsibilities:
 

·          Handle service requests

·          Monitor incident details, including the Configuration Items affected

·          Conduct incident investigation and diagnosis (including resolution where possible)

·          Detect possible problems and the assignment of them to the problem management team for them to raise problem records the resolution and recovery of assigned Incidents

·          Monitor the status and progress towards resolution of all open Incidents

·          Be part of incident and problem management process

·          Keep the affected users informed about progress

·          Responsible of resolution on all HHT (Hand Held Terminals) issues and coordinate with technical team for the major problems

 

Requirements:

 

·          Degree in Computer Science/Information Technology or equivalent

·          Min. 3-4 years of relevant experience

·          Able to communicate effectively with the user and peers pertaining to problems and activities

·          Moderately high level of analytical ability necessary to collect and examine technical data from a variety of sources, and to offer solutions

·          Excellent interpersonal skills required to work with staff to explain and resolve difficult technical situations, and to communicate company technical goals 

·          Skill of advance to complex troubleshooting in the desktop environment

·          Advanced understanding of the fundamentals of network and desktop/laptop/ administration, installations, upgrades, techniques, tools, materials, and equipment.

·          Basic knowledge in Networking Hardware - Cisco Routers, Switches & Firewalls, 3COM Switches and network protocols -TCP/IP, PPP, RIP and OSPF

·          Good knowledge in Windows Server environment specially the windows 2003

·          Good knowledge on Email configuration and user setup.

·          Practical use of ITIL processes  

·          A “hardworker” team player with a “can do” attitude

·          Good command in English

 

Assistant Project Manager (Arabic speaking)

 

JOB SUMMARY:

Ensure the effective achievement of projects in line with Company requirements. Ensure that the cost, timeline, scope and safety measures in all the assigned projects are met at all times

 

Principal Accountabilities:

 

Planning the Projects

-          Assist on project feasibility study and agree on development objectives with Senior Project Manager. Translate this into a project brief

-          Prepare and update the project schedule with timelines and tasks to be completed

-          Assist in developing project budget. Track and monitor the project budget strictly

-          Research vendors/suppliers’ capabilities; identify a pool of candidate vendor/suppliers for the project consideration.

-          Assist in value engineering and cost reduction undertaking

-          Prepare and administer all tendering documentation for contractors

-          Assist in ensuring that required contracts are prepared with consultants, contractors, suppliers etc.

-          Track, manage and control the consultant in the process of concept/preliminary design phase, detailed design phase and tender documentation phase till the final submission of each stage. Coordinate with the consultants and review designs to ensure conformity to project specifications.

-          Manage the liaison with relevant Statutory Authorities and Utility Providers (DEWA, Municipality, Civil Defense, EHS, Etisalat, RTA, Sewerage Etc)

-          Prepare for engagement reviews and quality assurance procedures.

-          Minimize DRC exposure and risks on project and endeavor to guard against defects and deficiencies in works. Appropriately align senior management of any such risks.

 

Supervising and Managing the Execution of Projects

-          Supervise and manage all the post award participants on the project – be it consultants or contractors/ vendors and to ensure their activities are in accordance with the approved drawings, contract specifications, method statements, quality and schedule.

-          Attend to all site related matters including but not limited to mobilization, safety, quality assurance and proper execution to the word of contract.

-          Assist in managing and negotiating all necessary contract changes as required throughout the duration of the contract.

-          Supervise the installation and the construction tasks, start up and commissioning in coordination with the consultants/suppliers as per the agreed schedule

-          Arrange meetings between the consultant and the suppliers and the concerned departments to solicit feedback and the proposals on the progress of the project.

-          Ensure that all required inspections and tests are carried out and all permits are available for works and all safety measures are taken during the job execution

-          Manage day-to-day operational aspects of a project and scope. Resolve escalated day to day services, material delivery and performance issues in relation to the contracts

-          Review and comment/approve on deliverables and interim payment certificates prepared by project team before passing to senior management.

-          Monitor and track budget expenditure is in accordance with the projections. Raise any variance and proposed corrective actions with the senior management

-          Monitor all pre-commissioning checks and witness commissioning tests. Monitor progress of any remedial defects liability work and the release of retention monies. 

 

Reporting and Project Documentation

-          Effectively review and communicate project progress, prepare appropriate periodic progress reports as needed by project management team. Ensure they are in adherence to project specifications and schedule.

-          Ensure project documents are complete, current, and stored appropriately. Ensure systematic and organized documentation of both soft and hard versions of project related drawings, documents and correspondences.

-          Monitor the consultant’s/contractor’s progress in collecting permits, licenses, certificates and the like from the Authorities and advise on corrective action in case of delay.

-          Ensure that the regular project reporting system is in place.

-          Ensure all necessary hand over documentation are delivered such as but not limited to O&M Manuals, As Built Drawings, Warranty documentation, Inventory documents etc.

-          Ensure that the contractor/vendor provides all warranties and guarantees required in accordance with the construction contract

-          Assist in preparation and evaluation of Contractor’s/Vendor’s final accounts and review of final payment application and recommend for settlement

-          Assures data entry and computer activities related to projects division are done to fulfill Company IT/MIS system requirements, such as but not limited to,  preparation of  system PR, follow up for system PO, follow-up on payments , preparation of system GRNs etc.

 

Knowledge, Skills and Experience:

-          University degree with relevant project management experience preferably in food and beverage industry with 3-5 years

-          Inductive and deductive reasoning

-          Cost management ability

-          Good reporting and briefing skills

-          Project management. Basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly. Forecasting and team management techniques

-          Facilitation and meeting   management skills. Strong communication, follow up and coordination skills

-          Supervisory skills. Team and time management. Planning and organizational skills

 

Machine Operator

 

JOB SUMMARY:
                        Operate and basically maintain all production line machineries, in a good mechanical, hygiene and safety standards

 

Principal Accountabilities:


Being Responsible for Production Line Machineries

-          Start up and shutdown all production line machineries as per manufacturer’s recommendations.

-          Perform the basic maintenance for the machines.

-          Follow all the safety measures of the machine during the operation and the maintenance.

-          Keep the machine in the area around it clean and tidy.

-          Keep record of raw material consumption, job requirement, breakdowns and raw material specifications.

-          Assure the quality integrity of product and appearance.

-          Assure proper coding.

 

Education, Skills and Experience:

-          Diploma or high school

-          Experience on filling and packaging machine in beverage industry not less than one year.

-          Arm-Hand Steadiness

-          Ability to concentrate on a task

-          Control Precision

-          Mechanical knowledge

-          Equipment Maintenance

-          Troubleshooting


Vending Technician

JOB SUMMARY

Perform repair and preventative maintenance of marketing equipment (e.g. vending, cooler, fountain) to meet and exceed customer’s expectations

 

Principal Accountabilities:

 

Serving the Customer

-          Repair and service all makes and models of marketing equipment to minimize customer downtime

-          Educate customer on basic equipment repair and upkeep procedures to eliminate avoidable calls

-          Collect accurate and complete customer information

-          Prioritize and schedule repair and PM calls on a daily basis to meet customer service windows

 

Plan, Development and Execution

-          Repair and service marketing equipment in a cost effective and timely fashion

-          Follow standard procedures for diagnosis and repair for every repair and PM call

-          Maintain and replenish truck inventories (keys, parts, tools, money, assets, etc …)

 

Solving Problems

-          Actively participate in team problem solving to improve customer service and productivity

-          Participate in local Organizational Health improvement teams

 

Handling Housekeeping and Safety

-          Perform all activities in a safe manner

-          Operate service vehicles per local fleet safety standards

-          Maintain service vehicles in a clean and organized manner

-          Ensure that activities performed meet government regulatory standards

-          Wear back belts when lifting/moving heavy objects

 

Knowledge, Skills and Experience

-          Repair and preventive maintenance

-          Technical background, with experience in a similar field (soft drinks or Ice cream) for minimum 5 years.

-          Managed a technical team for minimum 3 years.

-          Completed high school education.

-          Age maximum 35 years

-          Troubleshooting

-          Repairing

-          Equipment Maintenance

-          Problem solving

-          Planning and organizing skills

-          Follow up and monitoring skills


Vending Operator (2 Vacancies) 

 JOB SUMMARY

Serve the vending machines from the technical perspective. Install, service, adjust, or repair coin, vending, machines. Perform installation, delivery, move and pickup of the vending equipments (e.g. vending, cooler, fountain) to meet and exceed customers’ expectations. 

 

PRINCIPAL ACCOUNTABILITIES

 

Serving the Customer   

·          Install, deliver, move and pickup the vending equipment to minimize customer downtime

·          Educate customers on basic equipment repair and up-keep procedures to minimize avoidable calls

·          Service the vending machines, by visiting, performing preventive maintenance, filling the machines with products, invoicing & collection of money.

·          Collect accurate and complete customer information

·          Prioritize and schedule equipment moves on a daily basis to meet customer’s windows

·          Operator doesn’t move the machine only assists the delivery team in installation & pick ups arrangements with the delivery team

 

Planning Development and Execution

·          Install, deliver, move and pickup the vending equipments in a cost effective and in timely manner no delivery or move

·          Follow a daily journey plan to be efficient in machine time to serve

·          Monitor machines performance & recommend relocation for non performing machines

·          Report any missing/relocated machines

·          Maintain good relation with customers & deliver high level of service

·          Rotate the stocks to ensure no expiry

·          Follow standard procedures for installation, delivery, move and pickup of the equipment

·          Inspect machines and meters to determine causes of malfunctions and fix minor problems

·          Contact other staff or make arrangements for the removal of machines in cases where major repairs are required.

 

Solving Problems

·          Actively participate in team problem solving to improve customer service and productivity

 

Handling Housekeeping and Safety

·          Perform all activities in a safe manner

·          Operate service vehicles per local safety standards

·          Maintain service vehicle in a clean and organized manner

·          Insure that activities performed meet government regulatory standards

·          Wear belts when lifting / moving heavy objects               

 

Knowledge, Skills and Experience

·          Mechanical, electrician background

·          Basic Equipment Maintenance Electrician

·          Completed high school education

·          Basic Troubleshooting & Repairing and Customer service

·          Good communication skills in English – reading & writing

·          Technical knowledge and Problem Sensitivity

·          Attention to detail

·          UAE D/L is a must



EMIRATIZATION:
 

 

Emirati Administration Supervisor (Male)

 

Facilitate the HR manager and support the Administration Supervisor on the daily feedback related to accommodation and administration especially with the close spot checks with daily requirements within the administration department.

 

Visiting DRC Accommodations

·          Make physical site visits to DRC various locations to collect instant feedback and information on issues related to administration and accommodation

·          Work closely with Accommodation Supervisor and provide regular feedback to Administration Supervisor and HR Manager

·          Assist in the implementation of the admin manual/staff accommodation rules and regulations. Provide feedback related to the issues of non compliance

·          Conduct spot checks on weekly basis for the staff accommodations in all locations (general accommodation and catering services)

·          Collect the accommodation related feedback, complaints and issues related to administration

Following up on daily basis with Contractors

·          Follow up on the maintenance contractors pending work on a daily basis.

·          Report and document the work status with the contractors

Documenting and Reporting

·          Document the findings related to daily and weekly visits including the spot checks

·          Assist in keeping a proper database of the office requirements (stationery/printing/furniture)


HR Coordinator – Emirati Male

 

Job Summary

Provide on-time and accurate employee services support, handle the resignations and terminations, medical insurance activities for all employees, and disciplinary related issues in the company.

 

Principal Accountabilities

Providing the Employee Services

·          Handle the employee problems / requests on a daily basis in line with HR Manager

·          Liaise with HR Manager and other departments to provide solutions

·          Complete the enrollment and resignation of employees from the DRC medical insurance scheme.

·          Facilitate the medical insurance claims and raise all issues to the HR Manager.

Handling Resignations/Terminations

·          Facilitate the transition of employees leaving the company (conduct exit interviews) and ensure the exit checklist is complete.

Dealing with Disciplinary Problems

·          Investigate and provide feedback to the HR Manager on all disciplinary related issues of employees

Reporting, Following up an Administering

·          Ensure that all ERP records are accurate and kept properly

·          Report all activities consistently in line with the department’s KPIs and strategic objectives on weekly basis

Knowledge, Skills and Experience

·          University degree

·          1-2 years of experience in HR administration

·          Attention and accuracy to detail

·          Verbal and written expression

·          Proficiency in MS office and ERP systems

·          Employee Services knowledge

·          Follow-up and coordination skills

·          Customer service and quality orientation

·          Interpersonal communication skills

 

Accountant (AP) – Emirati Male/Female

 

Job Summary

Assist the senior accountant (AP & GL) regarding invoice posting and payments, monthly reconciliation of all suppliers, utility payments, maintaining bank transfers

 

Principal Responsibilities

Handling Supplier Payments

·          Check, control and post all suppliers’ invoices as per their contract price and terms

·          Make all the payments as per their due dates

·          Ensure monthly reconciliation of all the suppliers

Reporting and Monitoring

·          Maintain bank transfers and related documents and files

·          Prepare schedules and reconcile with GL

·          Check the sales commissions and overtime payments with compensation and benefits

Knowledge, Skills and Experience

·          University diploma with accounting degree with minimum 1-2 years of accounting experience in a large organization

·          Proficiency in MS Office and accounting software especially Oracle ERP system

·          Verbal and written expression

·          Attention to detail

·          Mathematical reasoning

·          Planning, organizing, time management skills

·          Strong follow-up monitoring skills

·          Report writing and analytical skills

 

Outsourcing Coordinator- Emirati Male

 

Job Summary

Provide fleet system administration and outsourcing administrative support services to Outsourcing Department and act as the activity coordinator responsible for liaising with other DRC departments, related to fleet outsourcing.

 

Principal Accountabilities

Managing General Office Duties

·          Maintain and update as required, a departmental filing system, which ensures that documentation is easily accessible

·          Deal with collection of mail, faxes, filing and day-to-day general secretarial/administrative duties, data entry etc.

·          Prepare responses to correspondence containing routine departmental inquiries

·          Ensure coordination between the outsourcing and other departments and respond to queries

·          Co-ordinate arrangements and prepare agendas for a variety of meetings, internally and externally, assembling appropriate material, as required, to ensure the smooth running of these meetings and keep the meeting minutes organized

Handling Day to Day Outsourcing Administrative Operations

·          Coordinate with the outsourcing company for the vehicle related tasks and activities

·          Transact   Opex and Capex  requirements  via ERP oracle system and manages budget    tracking and control of our expenditures through regular  coordination with  preventive and corrective maintenance activities

·          Assist in data entry for uploading and processing report for  vehicle assignments, accident cases,  corrective and  preventive maintenance service history, monitor on  fuel consumption, traffic  violations and all other forms  of external and internal fleet  violations  in coordination with HR for  administrative  action 

·          Assist the Outsourcing Manager in preparation of his management presentations and reports ( i.e.  AOP,  Periodical   Business Review and  Monthly Progress Report )

·          Conduct the vehicle system assignment

·          Coordinate with outside garages and follow ups with suppliers

·          Attend the calls, follow-ups and complaints (external & internal) and report to the designated   staff for further action. 

·          Arrange spare vehicles for any emergencies. Safeguard the spare keys of all the company vehicles.

·          Inspect the vehicle condition and accordingly submit the request to the designated person for further action.

·          Update of any change in vehicles allocations and assist to chase the drivers for  official allocation process and updating the  database

·          Assist issuing car wash vouchers for commercial vehicles and report those spotted with unsightly appearance to concerned supervisors for action.

 



Last Updated: 05 February 2012

 
     
 
 
 

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